System Administrator Windows

Key Tasks & Responsibilities

Windows System Administration

Perform daily configuration and operation of Windows Server systems in a client/server enterprise environment

Install, configure, patch, and maintain Windows Server operating systems and associated services

Support Active Directory, Group Policy, DNS, DHCP, and enterprise identity services

Ensure system stability, availability, and compliance with organizational standards

System Engineering & Optimization

Participate in system engineering activities including deployment, configuration, and integration of Windows-based infrastructure

Assist in optimizing system performance and resource utilization across server environments

Support system capacity analysis and planning for growth, scalability, and workload distribution

Assist in implementation of system upgrades, patches, and infrastructure enhancements

Monitoring & Operational Support

Monitor system health, performance, availability, and utilization across Windows environments

Respond to alerts and incidents to ensure timely resolution of system issues

Perform root cause analysis for recurring system problems and implement corrective actions

Support continuous system improvement through proactive monitoring and tuning

VMware Virtualization Support

Support Windows Server workloads hosted in VMware vCenter environments

Assist in provisioning, managing, and maintaining virtual machines

Monitor virtual resource utilization (CPU, memory, storage) and performance metrics

Support virtualization troubleshooting and coordination with infrastructure teams

Backup & Recovery Support

Support enterprise backup and recovery operations for Windows-based systems

Ensure successful execution of scheduled backups in accordance with policies and SLAs

Assist in system restoration and recovery testing, including file-level and system-level recovery

Support validation of backup integrity and adherence to Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)

User Support & System Access

Provide assistance to users in accessing and utilizing Windows-based business systems

Troubleshoot login, access, and application-related issues

Support identity and access management processes in coordination with enterprise teams

Ensure reliable delivery of services to end users across the enterprise environment

Infrastructure Maintenance & Coordination

Participate in system maintenance activities including patching, upgrades, and configuration changes

Coordinate with VMware, storage, backup, and network teams for integrated infrastructure support

Assist in documentation of system configurations, procedures, and changes

Support implementation of operational standards and best practices

Required Technical Skills

Windows Server administration (2016/2019/2022 or equivalent)

Active Directory, Group Policy, DNS, and DHCP management

VMware vSphere / vCenter environments

Enterprise backup and recovery systems (e.g., Veeam, Commvault, or equivalent)

System monitoring and performance analysis tools

Basic system capacity planning and resource optimization

Troubleshooting enterprise Windows infrastructure issues

Preferred Skills

Experience supporting Federal or NIH environments

Familiarity with Red Hat/Linux interoperability in enterprise environments

Experience with storage systems (SAN, NAS, DASD)

Experience with PowerShell scripting and automation

ITIL Foundation certification or IT service management experience

Familiarity with hybrid cloud environments (e.g., Azure integration)

Key Competencies

Strong technical troubleshooting and analytical skills

Ability to operate in high-availability enterprise environments

Effective communication and collaboration across technical teams

Attention to detail and operational discipline

Ability to prioritize and resolve multiple concurrent issues

Strong focus on system reliability and user support

Education & Experience

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Experience

5+ years of experience in Windows system administration in enterprise environments

Experience supporting VMware virtualized environments

Experience with enterprise backup and monitoring systems

Certifications

Windows Server Hybrid Administrator Associate

VMware VCP-DCV

Security+

Azure Administrator Associate

VMCE or equivalent

Certifications such as CompTIA A+, Network+, or Microsoft certifications

ITIL certification preferred

Security Clearance

Applicants must be able to obtain a Public Trust clearance