Quality Assurance Manager

What You'll Do

Develop and maintain quality (ISO 9001) and food safety systems (BRC & FSMA) that meet or exceed company and regulatory standards

Drive improvement against key quality metrics, including customer complaints and non-conformances

Investigate complaints and lead Corrective and Preventive Actions (CAPAs)

Manage internal audits and facilitate third-party and customer audits

Prepare protocols for validation and verification studies (IQ, OQ, PQ, raw material qualifications)

Review data sheets, microbiological results, Out of Specification (OOS), and deviation reports for product release

Lead site quality and food safety management reviews and help shape quality strategy

Serve as site Preventative Controls Qualified Individual (PCQI) and food defense coordinator

Oversee sanitation protocols, environmental monitoring, and stability programs

Respond to customer technical inquiries and review customer specifications

Lead the plant escalation process for critical quality issues

Deliver new-hire and annual cGMP and food safety training

Coach and develop the Quality Assurance team (2 reports, direct and indirect)

What You'll Bring

Bachelor's degree in a related field (food, pharmaceutical, dietary supplement, or phosphate products); a master’s or technical degree in chemistry or chemical engineering is strongly preferred

10–15 years of professional experience, with management experience preferred

Strong working knowledge of quality assurance, food safety, and regulatory requirements

Training is strongly preferred in FSMA/FSVP, Food Defense. Preventative Controls Qualified Individual (PCQI) certification, HACCP certification

Excellent communication and negotiation skills, with the ability to partner across all levels of the organization

Strong PC and analytical skills

Work Environment

This role is primarily office-based with regular plant floor visits. It includes occasional standing, bending, climbing, and exposure to temperature changes, with rare lifting up to 50 lbs.

Ability to follow Good Manufacturing Practices including the proper wearing of clean protective clothing, following personal hygiene standards, and adherence to food/drink/tobacco restrictions

Benefits

Medical, Dental and Vision benefits which start the 1st of the month after hire

Annual incentive bonus eligibility based on individual and company performance

Tax advantaged health savings and spending accounts

401k eligibility with company match and annual discretionary contribution

Time off: vacation, holidays/floating holidays, personal and sick days

Company provided Life and Disability Insurance

Paid Parental Leave

Fitness Membership Reimbursement Program

Educational assistance program

The benefits set forth in this posting reflect Innophos’ current benefits for similarly situated employees, are subject in all respects to the terms and conditions of the applicable program policies and may be modified or discontinued by Innophos in the future (subject to applicable law).