People Operations Advisor

Graphcore is a UK-headquartered semiconductor and AI compute company, now part of SoftBank’s global AI ecosystem. Our headquarters are in Bristol, with offices in London, Cambridge, Poland, Germany, and Taiwan. In 2026, we opened new key locations in India and US with the aim to build out key engineering and operational hubs to support our next phase of growth.

Our mission is to build the future of AI compute – and that depends not only on exceptional engineering but also on an outstanding People function. As we scale globally, the People team is focused on building strong operational foundations and a great employee experience everywhere we operate.

You will be part of the Global People Team, working closely with People Partners and collaborating with People Operations, Talent Acquisition, Finance, Legal, and Workplace teams.

Job Summary

The People Operations Advisor – US will be responsible for delivering high-quality People operations across the US region, acting as the execution partner to the US People Lead.

This role is critical to stabilising and scaling the US organisation, ensuring onboarding, employee lifecycle processes, benefits, and systems are delivered accurately and efficiently across a distributed workforce.

The role will work closely with the Global People Operations team and specialist functions, ensuring consistent delivery of global processes while supporting local requirements across the US.

You will also work with external providers including Sequoia One (PEO), and support transition from current contractor support into a regional model.

Responsibilities and Duties

Operational Delivery

Deliver onboarding processes, including contracts, documentation, background checks, and coordination with Talent and Workplace teams

Maintain employee lifecycle processes including changes, promotions, and leavers

Ensure HRIS updates are completed accurately and in a timely manner

Support payroll inputs, benefits administration, and documentation through Sequoia One

Employee and Manager Experience

Act as a key point of contact for employees and managers across the US

Manage and respond to queries through ticketing systems and shared channels

Support onboarding experience and day-to-day employee lifecycle activities

Provide guidance on processes, policies, and workflows

Benefits, Compliance, and Mobility Support

Support administration of benefits, including enrolment, changes, and renewals

Partner with Sequoia One to ensure compliant and effective delivery of benefits and employment processes

Support background checks and pre-employment processes

Support visa and immigration processes in partnership with Global Mobility

Maintain documentation and support audit readiness

Ensure consistency with US employment requirements and internal policies

Workflow, Systems and Process Management

Manage workflows, tasks, and requests across People processes

Work closely with the Global People Operations team to ensure consistent global process delivery

Support HRIS accuracy, reporting inputs, and system updates

Contribute to ticketing system rollout and structured service delivery

Identify opportunities to improve efficiency, automation, and process consistency

Regional Support and Build

Support the Regional People Lead in building and scaling the US People model

Help establish a consistent and scalable operational foundation for the region

Candidate Profile

Essential

Strong experience in People/HR operations in the US

Experience managing onboarding, lifecycle processes, and HR systems

Experience supporting benefits administration and working with vendors

Strong attention to detail and process management capability

Ability to manage multiple priorities in a fast-paced environment

Strong communication and stakeholder management skills

Desirable

Experience in a software, technology, or AI-focused organisation

Experience supporting engineering or technical teams

Experience working with PEO models (e.g. Sequoia One)

Experience supporting distributed or multi-site and multi-state teams

Knowledge of California labor laws and compliance requirements

Mindset and Approach

Comfortable working in a fast-paced, scaling environment

Demonstrates strong ownership, accountability, and attention to detail

Works with urgency and a proactive, “say yes” mindset

Focuses on delivering high-quality operational outcomes

Motivated by supporting teams working at the cutting edge of technology

Balances efficiency with compliance and consistency