Lead Payroll Analyst

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies , and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work .

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make a difference

As the Lead Payroll Analyst, you'll have a tremendously impactful role of day to day execution of a critical function: Payroll and accounting for the Company. You will also take leadership in refining payroll and financial reporting processes to support a high-growth company that is expanding internationally. This is an incredible opportunity to join a highly motivated, fun team poised for success.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description. Only candidates in the PST or MST US time zones will be considered for this role.

You’ll get to

Execute global payroll operational duties

Work cross-functionally to design scalable and efficient process, with emphasis on automation and risk mitigation

Responsible for the payroll systems and optimize configurations to maximize scalability and employee experience

Process full cycle payroll operations for all domestic and international employees

Contribute to the improvement of current operating procedures to reflect best-in-class practices

Perform payroll reconciliations, month-end close and related journal entries

Ensure the proper documentation, recordkeeping, and accounting for all payroll transactions including audit support

Addressing payroll function related queries

Ensure regulatory compliance and timely filings

Enforce compensation policies regarding approval guidelines and documentation

We are looking for people who have

Payroll operational experience at a high-growth company

Experience with ADP WorkforceNow and other widely adopted HRIS solutions (equity platforms a plus) including system implementation and design

Meticulous attention to detail

A keen focus on scale, end-to-end automation and evolving processes for scale and efficiency; AI familiarity

Stakeholder and vendor management experience

Intermediate Excel skills (formulas, pivot tables)

Perks & Benefits

Paid parental leave

Competitive salaries, meaningful equity, & 401(k) plan

Medical, dental, vision, & life insurance

Community Impact Days

Fertility & Adoption Assistance

Paid Sabbatical

Flexible PTO

Monthly Employee Wellness allowance

Monthly Professional Development allowance

Pre-tax commuter benefits

The US base salary range for this position at the start of employment is $92,000 - $150,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

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Official Iterable website, Careers page: https://iterable.com/careers/

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Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.