Business Development Leader, Digital Manufacturing & Data Services

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

Participation in the Employee Stock Ownership Program (ESOP)

Retirement plan, including a Safe Harbor contribution

Medical / Dental / Vision Insurance

Employer paid Life Insurance and Long-Term Disability Insurance

Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave

Paid Parental Leave

Paid company holidays

Career Development Program

Retirement and Financial Wellness program

Employee Assistance Program (EAP)

Alternative/Hybrid Work Schedules

General Description

We’re looking for a commercially driven leader who can help manufacturers modernize operations through digital transformation, industrial data, and advanced software solutions. This role sits at the intersection of manufacturing, technology, and business strategy. You’ll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI. You’ll collaborate closely with account managers, solution architects, practice leaders, and delivery teams to turn complex operational problems into measurable business outcomes.

Specific Responsibilities

What You’ll Be Working On

Identifying and developing new opportunities in digital manufacturing and industrial data services

Leading customer conversations around operational efficiency, production visibility, quality, downtime reduction, and digital transformation

Helping customers define strategies for MES/MOM, industrial data infrastructure, analytics, and AI-enabled operations

Building business cases, ROI narratives, and executive presentations that connect technology investments to operational outcomes

Partnering with technical teams to shape solution concepts, proposals, pilots, and implementation roadmaps

Developing go-to-market messaging, customer success stories, and reusable sales tools for the broader commercial organization

Working across multiple software ecosystems and technology partners to deliver best-fit customer solutions

Problems You’ll Help Customers Solve

Limited visibility into plant performance and production data

Disconnected manufacturing systems and siloed operational data

Manual reporting and inefficient decision-making processes

Downtime, quality, throughput, and OEE challenges

Difficulty scaling digital manufacturing initiatives across facilities

Lack of actionable insights from industrial data

Identifying practical and scalable Industrial AI use cases

Aligning operational technology investments with measurable business value

Technologies & Platforms You’ll Touch

This role is platform-flexible and supplier-agnostic. You may work with technologies including:

Manufacturing Execution Systems (MES)

Manufacturing Operations Management (MOM)

Industrial data platforms and historians

Cloud and hybrid data architectures

Data engineering and analytics tools

Industrial AI and machine learning applications

Operational technology (OT) and plant-floor systems

Enterprise manufacturing software ecosystems

What Success Looks Like

Building a strong pipeline of qualified digital manufacturing opportunities

Expanding strategic relationships with industrial customers and technology partners

Helping customers move from ideas to funded digital transformation initiatives

Driving profitable growth across software and services offerings

Creating repeatable sales strategies, use cases, and value messaging that scale across the organization

Becoming a trusted advisor for manufacturing modernization and industrial data strategy

Who You Are

Experienced in business development, solution selling, or consulting within industrial automation, manufacturing software, or digital transformation

Comfortable engaging with plant leadership, operations teams, IT stakeholders, and executive decision-makers

Able to translate technical capabilities into operational and financial business value

Collaborative, self-directed, and effective in team-selling environments

Curious about emerging manufacturing technologies, analytics, and Industrial AI applications

Skilled at navigating complex sales cycles and shaping large strategic opportunities

Experiences You’ll Need To Draw From

Experience in one or more of the following areas is highly valued:

MES/MOM platforms

Industrial automation or controls

Manufacturing data infrastructure

Data analytics or visualization

Cloud-based industrial solutions

Digital transformation consulting

Industrial AI or advanced analytics applications

Qualifications

Required Competencies

Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneNote, Teams, SharePoint) and Copilot Proficiency

Strong strategic thinking combined with practical execution skills

Customer-focused and outcomes-oriented mindset

Ability to engage, influence, and present to senior-level customer stakeholders

Self-directed, detail-oriented, and comfortable operating across ambiguity

Effective both as an individual contributor and a team collaborator

Excellent written, verbal, and presentation communication skills

US Citizenship required

Fluent in English (written and spoken)

Required Education and Experience