Human Resources Operations Specialist

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

What R.E. Mason Offers Associates

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

Participation in the Employee Stock Ownership Program (ESOP)

Retirement plan, including a Safe Harbor contribution

Medical / Dental / Vision Insurance

Employer paid Life Insurance and Long-Term Disability Insurance

Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave

Paid Parental Leave

Paid company holidays

Career Development Program

Retirement and Financial Wellness program

Employee Assistance Program (EAP)

Alternative/Hybrid Work Schedules

General Description

The Human Resources Operations Specialist will be responsible for providing administrative support for the HR department, owning the pre-employment and onboarding processes, and maintaining employment records in our internal systems.

Additionally, this position carries out responsibilities in the following functional areas: regulatory compliance, departmental development, benefits, organizational development, and Associate customer service. The position is full-time exempt and will require at least forty (40) hours per week.

Specific Responsibilities

HR Administrative Support

Maintains Associate confidence and protects operations by keeping HR information confidential

Maintain all electronic filing

Maintain IFS Associate records – setup, termination, changes, reporting structure, employment periods, job titles, pictures, time entry questions, etc.

Oversee and maintain Career Development Program (CDP)

Maintain R.E. Mason and Apperture Solutions Organization Charts

Assist with compliance reporting

Track and maintain paid time off calculations and values

Schedule health screens annually

Assist with open enrollment meetings

Oversee company communications and manage digital bulletin board content, including announcements for new hires, promotions, internal transitions, service anniversaries, and other forms of Associate recognition

Own the pre-employment and onboarding process from start to finish

Perform and document 30 / 60 / 90 day check-ins

Provide a high level of client service interfacing with other departments while promoting a positive work environment

Recruiting Responsibilities

Initiate and track all new pre-employment tasks (background checks, drug screens, and physicals) until completion

Coordinate start date and schedule orientation for new hires

Plan travel arrangements for any new hires traveling to Charlotte for orientation and / or training

Ensure onboarding goes smoothly – scheduling, property assignment, ID badges, etc.

Reference checks for potential hires

Schedule interviews for internal and external applicants

Perform other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

Some travel will be required. Use of a Company car or personal vehicle will be necessary. Proof of a valid driver’s license, an acceptable DMV record, and liability insurance is required

Required Competencies

Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines

Must be able to prioritize and plan work activities as to use time efficiently

Ability to exercise a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives

Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner

Strong interpersonal skills with the ability to clearly present recommendations and ideas.

Ability to understand, speak and write English in order to convey messages and correspond in an articulate and professional manner

Must be detail oriented, organized, and thorough.

Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information

Ability to work independently, multi-task and prioritize

Strong computer skills and aptitude including MSOutook, MSExcel and MSWord.

Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature

Ability to work in team environment; a team player

Customer service focused

Integrity and ability to maintain confidentiality

Must be dependable

Must be able to improve performance through management feedback

This is a hybrid role requiring three days per week in the office and two days working from home .

Required Education and Experience

Bachelor’s degree

Customer service experience

Preferred Education and Experience

Experience working in an HR department

Experience working with insurance

Experience working in a HRIS

Physical Requirements

Standing

Walking

Sitting

Kneeling

Reaching Overhead

Climbing

Pushing and Pulling

Lifting - 30 pounds

Using a Computer

Using a Telephone

Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.